Got a question? Paws up, we are here to help.

For any questions about your order, shipping, sizes, or designs. Send us a message below!

Please include:
• Your full name
• Your email
• Your order number (for any order issue)
• A short note about what you need help with

Response time

We reply to messages within 1 to 2 business days. During busy seasons and holidays, it may take a little longer, but we do our best to get back to you as soon as we can.

Order and shipping questions

Wondering where your package is? Check your tracking email first. If the tracking has not moved for several days, contact us and we will take a look.

Returns and exchanges

For returns or exchanges, please see our Return Policy page for full details. In short, we handle defects or misprints, and regular change of mind returns follow the rules listed there.

Other questions

Want to chat about a bulk order, or something fun for your event? Reach out with as many details as you can. 

You and your pet matter to us. We print what your dog already knows, that you are their favorite human. If something is not right, tell us and we will work with you to make it better.